Digital Support & Communications Assistant

Contract: Full-Time Contract Employee, 35 -hours per week (15-week Contract, Conditional on Eco Canada Funding)
Salary: $17.95 per hour
Location: Hybrid – Remote & Milton ON, Occasionally
Reports To: Executive Director
Application Deadline: May 8th, 2026 by 11:59pm EST
The International Society of Arboriculture Ontario Chapter (ISA Ontario) is a not-for-profit, membership-based organization with over 1100 members. It is governed by a volunteer Board of Directors, supported by a small staff complement and several volunteer committees.
ISA Ontario is the professional home for the arboriculture community in Ontario and operates under the mission to enhance and promote the care and benefit of trees for present and future generations in Ontario through education, research, and awareness. To learn more about ISAO, what we do, and how we serve the arboricultural community, we strongly encourage all candidates to review our website: www.isaontario.com

About the Role:
ISA Ontario is seeking a dynamic and organized individual who can work independently to support the day-to-day operations of ISA Ontario.

The Digital Support & Communications Assistant provides entry-level support for the organization’s digital systems and communications activities. This role is primarily responsible for data entry and maintenance, ensuring accuracy and consistency across databases, while also assisting with social media content and email communications. This position is ideal for a student or recent graduate seeking hands-on experience in digital administration and communications within a professional, member-based organization.

Key Responsibilities:
Data Management & Digital Support (Primary Focus – 70%)

• Enter, update, and maintain member and stakeholder data in internal databases/AMS systems
• Perform regular data checks to ensure accuracy, completeness, and consistency
• Assist with data cleanup, list management, and basic reporting
• Support the organization and maintenance of digital records and file systems
• Prepare and segment contact lists for email communications and events

Communications Support (Secondary Focus – ~30%)

• Assist in drafting, formatting, and scheduling email communications
• Support the creation and scheduling of social media content
• Help maintain a content calendar aligned with organizational activities and events
• Monitor basic engagement metrics and support simple reporting
• Ensure consistency in messaging, tone, and branding
• Promote ISAO membership and ISA credentials.
• Assist with the promotion of ISA Ontario membership and ISA certification programs.
• Perform other administrative duties as assigned.

What you will Gain

• Hands-on experience working with AMS systems and digital data management.
• Exposure to email marketing tools and social media scheduling platforms.
• Practical experience supporting communications in a nonprofit, membership-based organization.
• An understanding of how digital tools support member engagement and organizational operations.
• The opportunity to build both administrative and creative skills in a supportive team environment
• Increased knowledge of the arboriculture industry in Ontario

Qualifications & Experience
Required

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills
• Demonstrated ability to work independently and manage multiple priorities.
• Strong organizational skills with a high level of attention to detail.
• Comfortable working in a hybrid environment, including occasional travel to Milton and event sites.
• Valid G-class driver’s license and access to a reliable vehicle.
• Proven ability to maintain confidentiality and exercise sound judgment.
• Must be enrolled in a post-Secondary Program in a job-related program.

Complimentary Skills

• Experience in a non-profit or membership-based organization.
• Experience working with AMS or CRM systems and digital communication platforms (e.g., Mailchimp, Constant Contact).
• Content creation
• Familiarity with ISA certification and/or the arboriculture industry.
• Experience coordinating events and supporting volunteer committees.

Work Hours

• Standard: Monday–Friday, 8:00 AM – 4:00 PM. (Some Flexibility)
• Occasional evening/weekend availability required for events or meetings
• ISAO supports a flexible work schedule based on project timelines & event needs.

How to Apply
Please submit your resume and a brief cover letter outlining your interest and qualifications by clicking the button below

Only those selected for an interview will be contacted.

Application deadline: May 8th, 2026 by 11:59 PM (EST)